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Before submitting this form please, briefly review the list of FAQs that we have. For example:
Q: I need to find out my membership number / ID for a particular award program, or change any of my personal preferences (such as my address, email, etc.) on any award programs, can AwardWallet help with that?
A: No. Award Wallet is not affiliated with any airlines, hotels or any other award programs and therefore does not have access to that information. It is your responsibility to know your award program numbers, ids, passwords etc.
Q: I just took a trip and need to apply for a frequent flyer program or add my new miles to a program that I am already participating in, can AwardWallet help?
A: No. AwardWallet.com cannot sign you up with an award program, nor can we add miles or points to your award programs. AwardWallet.com can help you keep track of your award program balances by logging on, on your behalf, to websites that have your balance information. We can not add miles to your program, only the owner of the award program can do that. You will need to contact the airline that you used for travel and request that they add the miles to your account. Then, use AwardWallet.com to keep track of your balances. AwardWallet.com is especially useful if you are participating in multiple award programs with different airlines, hotels, etc.
Q: I am new to AwardWallet.com, what are the benefits of using this site?
A: AwardWallet.com is designed for those people who travel. The main advantage of AwardWallet.com is that it can help you keep track of your award program balances by logging on, on your behalf, to websites that have your balance information. Most of the people using AwardWallet.com are those who travel frequently, therefore our forums and Award Program reviews can help you make the right decisions when you travel.
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